"Your cart is currently empty" does not appear.

Dear Betheme Team,

unfortunately only a blank page appears when the shopping basket is empty. Plugins are all switched off. Here is the link to the page: http://www.5939601293981.hostingkunde.de/?woo-share=LOUKDRblPkrTX52IWXFUqR7i6WwE8gkD

I hope you can help me.

Thank you very much in advance. And best regards

Tim

Comments

  • Hi,

    it looks like you don't have shortcode for woocommerce cart set for cart page. Further details you will find in Woo's documentation https://woocommerce.com/document/woocommerce-shortcodes/page-shortcodes/

  • But then no products would be shown in general, would they? In other words, the page would also be empty if there were products in the shopping basket. Am I making a mistake?

    I have attached a screenshot for you. Perhaps it will help you to make a judgement.


  • But you're talking about 2 different things. SHOP page is page with list of products while CART displays products added in the cart. Not sure what you're trying to do but you definitely should split these 2 different pages.

  • Hi Albert,

    this is the Woocommerce preset template when there is nothing in the shopping basket. Unfortunately it is not displayed on the actual page.

    I honestly don't know what I can do to get it to display.

    Best regards

    Tim

  • We just checked it and all works fine on our end. If you've followed my steps and it doesn't work on your end, it means you probably did something wrong. In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    However, please note that first thing we will do will be disabling ANY 3rd party plugins and switching to parent theme if you use child.

  • I'm coming back with further details regarding the problem you've faced with as all is clear now.

    So, you had own cart template built with the Bebuilder, but at the same time you used blocks for cart page. However, if you want to use custom built template for Cart page, then for the cart page itself you need to use [woocommerce_cart] shortcode and not blocks.

    For now, I've disabled cart template by removing condition.

    So blocks displays. But like said, if you want to use custom built cart template, please disable blocks for cart page and use [woocommerce_cart] shortcode instead.


  • GREAT WORK! Thank you so much!

  • Unfortunately, I rejoiced too soon.

    The problem returns immediately when I use the shortcode and apply the Betheme template. Or is it because I have to switch off blocks somewhere explicitly for the page? If so, where can I find the setting?

  • Did you watched my tutorial regarding cart builder? If not, I recommend to do so https://www.youtube.com/watch?v=d9xtPequqvw because so far you've created template for cart when products are in the cart and not when it's empty.


Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.