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issues with content visualization
Hello,
I installed the template BeAI3. I like it. I've created a first draft of my site that you can se here:
I have some problems:
on the News page if I open the website in a private tab I see this:
but the page should look like this:
as you can see the article page should be fully populated and the footer should look very different.
I have the same problem with the footer on another page as well.
I tried to update the cache from BeTheme>Options>Performance, but it won't solve the problem.
the theme is up to date.
can you advice me how to correct this issue?
Comments
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
sent. please check
I checked your website, and it look like this now:
Did you handle this in the meantime?
Best regards
nope I did not.
please check also the home page that has errors.
I delete the cache but it is still not ok.
You have some cache on your server active.
Please purge or disable it and recheck your problem.
You can contact your server administrator if you do not know how to do it.
Best regards
thank you guys. indeed it was something enabled.
problem solved
Always happy to help.
If you have any other questions or problems, feel free to ask.
Best regards