Error 404 editing templates
Hi i have error 404 while editing templates, I've followed the guide saving agin permalink but always sema problem
other solutions?
www.atlanticstars.it
Hi i have error 404 while editing templates, I've followed the guide saving agin permalink but always sema problem
other solutions?
www.atlanticstars.it
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
The login credentials you sent are not working.
Also, you did not attach FTP credentials.
Please send another message with complete and working data.
Best regards
Hi sorry for my mistake, sent you all informations
Thanks
Cristiano
Even your live page does not work:
https://atlanticstars.it/shop/
The same thing happens after switching to another theme (Twenty Twenty-Five).
It seems that your server is the culprit. Please contact your server administrator regarding this.
Best regards
Hi Phil, I've done a server upgrade but the problem still persist.
Infact the shop page is made with a template and I cant'edit it as I told you
Can you please double check?
Thanks
Cristiano
I've also performed a compatibility test deactivating all plugins except woocommerce, saved permalink, cleared cache but no solution
I did not mean to upgrade your server, but I meant to contact the server administrator (hosting provider) to resolve this issue.
As I mentioned, the same thing happens with another theme, meaning it is not a Betheme-related issue.
Best regards
Ok is there any specific question or task i have to ask to mi service provider?
Ask why the shop page shows 404.
Best regards