Changing Background image changes the Slug

evallee · March 20

When i change the background image of a page, it is changing the page URL (slug) after I publish

First, I do this

After I hit publish, it changes the url and more importantly, IT CAUSES THE ORIGINAL URL TO BE A 404 ERROR

Any suggestions on how I can change the background image without impacting the URL

Phil · March 20

Hey,

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

evallee · March 20

what email do i use for giving the access?

Phil · March 21

I received your message I checked that, but I did not notice your problem.

I removed this 504 part from the slug, edited this page to change background image, and URL remained unchanged:

Should I proceed with any extra steps?

Best regards

evallee · March 21

Hi Phil,

I will need you to proceed with more steps because I need you to be able to reproduce the problem. I am working in Safari browsder (not sure if that matters) and it is still happening. I created a video that shows all the steps I followed. Not sure if you can see this video; so I will send a file of the video to the email that was used for this communication

https://app.screencast.com/roioUYXA8zdS0

Phil · March 22

The login credentials you sent do not work anymore. Did you remove this user?

Anyway, it might be related to switching the page to draft. Did you try not doing that and publishing this page right away?

Best regards

evallee · March 22

Re-adding you as a user.

I will try doing it without switching to draft

evallee · March 22

Here is the new video: https://app.screencast.com/SU2bbQ4hUGT44

You are right, adding the new image doesn't impact it. Saving it as a draft, must tell WordPress that you are creating a new page, and then it modifies the slug so it doesn't have two of the same URLs.

Thank you

Phil · 11:02AM

I can see that you created a new topic regarding this, so I will answer you there:

https://forum.muffingroup.com/betheme/discussion/77860/avoid-broken-links-caused-by-betheme-revise-save-as-draft-on-published-pages#latest

Best regards

Changing Background image changes the Slug

Comments