Slow Website / Stick on Mobile and Tablet

linkedinkmarketing · April 10

Good Afternoon,

My BeTheme website on Wordpress is very sticky on mobile and tablet. No big files are on it and no unnecessary plugins are on the site as well. I'm having trouble figuring out why it has become slow and "sticky" when swiping. Here is the website to see for yourself. Any advice would help. It scrolls just fine on a laptop and computer

https://stclairchurch.org/

Phil · April 11

Hi,

Please go to Betheme -> Theme options -> Responsive -> General, and enable Content overflow for mobile:

If this does not help, try the following CSS code:

@media only screen and (max-width:767px){
 body{
   overflow: hidden!important;
 }
}

Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS.

Best regards

linkedinkmarketing · April 11

It has not worked so far. Any other recommendations?

linkedinkmarketing · April 11

the co ntent overflow was originally already on as well

Phil · April 12

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

Phil · April 15

You have some cache that holds the changes. Please disable or purge it, and check if the problem persists.

Best regards

linkedinkmarketing · April 15

I have flushed my cache and the problem has not gone away. I did it before as well but seems to not work.

Phil · April 16

I thought that it was cache because I did not see the changes I performed in theme option on live page on mobile.

However, I noticed that there is a mixed content error in the browser console. I checked that, and your URL addresses are wrong:

Your website has SSL and loads under HTTPS, but as you can see in the screenshot, you have HTTP set in the URLs. Please correct these addresses and check if the problem persists.

Best regards

Slow Website / Stick on Mobile and Tablet

Comments