Finance theme images not loading

jianleen

Hi there,

I've chose to use the demo theme "Finance", after going through the 1-click setup. 

Layouts seem fine however all the images are not there, when checking the wp-contents, the images are already there.

your prompt response on this is much appreciated.

Thank you.

Albert

Hi,

did you checked an option to import media attachments as well? If you did, then maybe the content wasn't imported properly because of limits on server side? Please send us url to site where images does not work properly and we'll have a look on it.

Thanks!

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jianleen

Hi @muffingroup,

Yes, i did check that option.

the URL for your troubleshooting.
http://cosmosynergy.com.my/

thank you.

Albert

Ok. We checked your site and looks like images were not imported. If you are sure that you checked "Attach media" before import, then it means your server is limited and because of that limits, images can not be imported. As you can see on this screenshot http://pasteboard.co/2PFGcpqK.png paths for images exist but images does not exist on server itself.

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jianleen

@muffingroup ;What do you mean by my server is limited? Is there any way i can solve this? What kind of limitation is this?

I checked the server and the image files are there.

Thanks!

Albert

If the images are there then how they do not display on site? Did you saw our screenshot? This one clear show that images does not display on server.

The reasons could be different, not enough memory, some variables like max_post_size or max_file_size and limited, folders on FTP does not have right privileges on folders. The reasons could be really different but this can be sorted by your server administrator or developer because we do not see anything else here.

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