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Some issues after theme update

DutchPCDutchPC
in Theme support

Hello,

I just updated the site with the last theme update and now i have some issues.

1) BeBuilder doesn't work anymore, templates are not showing up correct when editing.

image.png

2) Permalinks used in Theme options - Blog doesn't work anymore. Already saved it there and saved permalinks.

3) other issue not related to the update. How can i get images in portfolio to get equal height when images are not the same size using the flat or grid option?

https://eenwebsitemetwordpress.nl/portfolio-category/body-paintings/


Regards

Roy

Comments

  • PhilPhil

    Hello,

    1, 2) Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover if you use a child theme, switch to parent, and recheck it.

    Also, please go to Betheme -> Tools, and use CSS update option.

    3) You can adjust image sizes in Betheme -> Theme options -> Blog & Portfolio -> Featured image. Remember to use regenerate thumbnails option from Betheme -> Tools.

    Thanks

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  • DutchPCDutchPC

    Hello,

    1,2) On the pages the BeBuilder works again. Only on the templates it still doesn't work.

    3) that worked.


    Regards

    Roy

  • PhilPhil

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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  • PhilPhil

    Which templates do not work?

    I opened a couple of them, and they all load correctly.

    image.png

    Are there any steps to reproduce your issue?


    Best regards

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  • DutchPCDutchPC

    I see, maybe it took longer for the cache to be cleared.

    Thanks for checking.

  • DutchPCDutchPC
    edited May 7

    I think I reacted a bit too early. Now I have the same problems again as shown in the first post. Did everything again as you suggested, and some templates are working again and some not. I will wait for a hour to see if it works again or not.

    But I don't think I'm supposed to do this all the time.

    Regards

    Roy

  • PhilPhil

    Does it happen with the particular template?

    Because I logged in again, and templates load correctly.


    Best regards

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  • DutchPCDutchPC

    I think it is a Chrome problem. In firefox it works fine.

    I'll continue working in Firefox for now and keep an eye on the problem in Chrome


    thanks

    Roy

  • PhilPhil

    It works on Chrome for me as well.

    You can check if one of your extensions is not the root cause by disabling them.


    Best regards

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