It doesn't allow to register
Hello!
I registered the theme when I was building the website. As it wasn't live, it had a random URL provided by Wordpress or the domain provided. I registered the theme, and all good there.
Then I posted the website live, with the right link, so from:
verticaldramasin-nu3urkfv0y.live-website.com
to
verticalsinspain.com
As you will see attached, now it asks me to register again, and when I try, it says it's already registered to the unpublished version, which doesn't exist now, because it's live. When I type verticaldramasin-nu3urkfv0y.live-website.com it goes to www.verticalsinspain.com
I want to know how I can sort this out as I want to be able to do editions.
Kind Regards,
Sara
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There, you will find instructions and a link to our license tool.
Thanks
PS. Please do not share your license key here as other can see it.
It doesn't work. It says: "The purchase code has not been used to register Betheme or the username does not match the purchase code." And I am introducing the right information.
Now, when I try to register the theme on Wordpress, it says "Invalid purchase".
Please send us the WordPress dashboard access your license key privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
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Thanks