Login Redirects to Login/Register
Hello,
We’ve noticed some issues with the login and registration experience on Eden.ge:
- When a user tries to log in via the Account pop-up, it doesn't log them in directly. Instead, it redirects to the Login/Register page, where users are forced to re-enter their information, which is confusing and causes friction.
- Similarly, when a user clicks “Register,” they are also redirected to the same combined Login/Register page instead of a dedicated registration form. This creates unnecessary confusion and a poor user experience.
We would like to streamline this process so that:
- Login via the pop-up works directly without redirecting.
- The “Register” button leads to a clean, standalone registration page.
Comments
Hi,
1) Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will check what might be the reason.
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2) This is standard and correct behaviour for WooCommerce, and this page is dedicated to login/registration. There is no option to change that.
Thanks
I created a new customer named customerTest, and after testing and logging in, I was not redirected anywhere beyond the home page. See the following video:
Should I take any additional steps to reproduce this issue?
Best regards