While I use the BeTheme with or without plugins active the backend loading time is unberable
Hi I have an issue not sure what is going on but everything in backend is unbearable to use for the past few months of Using BeTheme.
The issue is the theme. If I disable the theme I can navigate flawlessly in the wordpress dashbord and edit pages. As soon as I activate the theme everything is terrible. I tried to disable all plugins and it was loading bad. The plugin active or deactivated is not affecting the website load time.
Also everything is up to date.
I have created.2 videos that showcase the issues that I am facing.
Part 1: https://app.screencast.com/ShxRna7AcY8nm
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Hi I have sent you the details.
You might have some region restrictions, as I cannot access the WP dashboard or FTP.
Please whitelist Poland.
Best regards
Can you try now?
Not sure why I did not get email notification of this reply.
Thanks, it works properly now.
After reviewing everything, I can confirm that the issue you are experiencing is not directly caused by the BeTheme itself, but rather by a server-side performance bottleneck.
We have analyzed the WordPress admin loading times and noticed that even the basic page listing in the admin panel (which doesn’t load the builder) takes over 12 seconds. This is abnormally slow — normally, this screen should load in around 1 second.
Additionally, we’ve inspected a typical query from the RankMath plugin (example in the attached screenshot), which should execute in ~0.001s. However, on your server, even this simple query is taking 1.87s, which is highly unusual.
These indicators confirm that the slowness you are experiencing is related to server/database performance, not the theme or plugins. When the theme is active, it naturally adds more features and data handling (e.g., templates, dynamic content, options), which amplifies the underlying server delay, but it’s not the root cause.
What we recommend:
Once the server issue is resolved, the theme and builder should perform smoothly again.
Below I attach screenshots from your website:
And how it should look:
Best regards