Header backgroung image disappears after saving
Hi,
after updating BeTheme from 27.6.3 -> 28.0.6 I have the issue that as soon as I edit and save a page the header background image disappears.
I tried everything till now.
- Using a new image
- Cache
I just can't find what causes the issue. Must be BeTheme related.
Can you please help me or even have a look at it?
Comments
I am sorry. i can't delete this!
saved/edited page:
https://www.rottaler-volksfest.de/galerie/
Not saved/edited page yet:
https://www.rottaler-volksfest.de/datenschutz/
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Sorry, but you sent an incomplete message and did not attach FTP access.
Please send another message with all the required information.
Thanks
We have corrected it on your website.
Please check it out. The fix will be also included in the upcoming update.
Best regards
Thank you 👍