be-builder save don't works
Hello, If I open a page with Be-Builder, make changes to the parameters and then save, the builder says it has saved, but it actually doesn't. And it doesn't return any errors. Can you help me?
Hello, If I open a page with Be-Builder, make changes to the parameters and then save, the builder says it has saved, but it actually doesn't. And it doesn't return any errors. Can you help me?
Comments
Hello,
Please follow the tips mentioned in the article below and check if the problem persists:
https://support.muffingroup.com/faq/troubleshoot-guide/
Best regards
Hello, any chaching tool in our server, all browser caches/cookies cleaned. Problems still persists also when I want to change contact form in your CF7 element. I updated everything both wordpress (6.8.1) and your theme (28.0.6) what else do I have to do? Thanks
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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The message has been sent. I look forward to your reply, the project is very urgent. Thank you very much
Do you refer only to the Header and Footer templates?
You have WPML installed, so please note that only headers created in a particular language are available when you create a page in that language.
Also, for a test, I created a new page and a new header template, assigned this header to this page, and it works correctly:
Best regards
Hello, thank you. If I change the header or footer I don't see the change right away. I have to save and see the user side page. Anyway now the biggest problem I have is with the Contact Form. As you can see if I select one it gives me this error that I don't understand.
thanks
1) Changes you make in Page Options appear after you save them and refresh the builder.
2) Contact form disaplys correctly for me:
Should I take some particular steps to replicate that issue?
Best regards
Please, try to change a Contact form in the point highlited in my screenshot. Select the form "Form Caratteristiche EN"....
Seems you assigned your contact forms to the wrong languages.
In English, you have only one form:
In Italian, you have the rest of them:
Best regards
The problem remains in saving the headers and footers both inside the be-builder as reported in the first screenshot, but the problem is also in wordpress. Try to modify the headers in the prices page, you will see that nothing changes and the drop-down menus always return to default
We are checking it.
Currently, verify that the template saves correctly when you select it, click on any element on the page, and update the page.
You can also check if the problem persists when you disable all plugins except WPML, and by switching from child to parent theme.
Best regards