Product Categories
Hi,
I am working on a site for a client on a staging server.
I have a number of products in various categories and we are noticing that when I click on a category it shows products from other categories. For eg. I click on chairs, when it opens there are chairs, table etc... showing up.
When this happens I go to my template files, open that category and resave it, it then corrects the issue for that category.
It seems like some type of caching problem.
Can you please help.
Thanks
Rob
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
Can I provide you with login detail to the wordpress backend.
Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out.
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Therefore, please ensure that the data you send are complete and correct.
Thanks
I can see that you used the shop archive template incorrectly.
Instead of creating 21 templates with the same layout, but with the Shop Products element that has a different category selected within it, you should create one template with the Shop Products element.
Just as shown in the following video tutorial:
https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/
Incorrect product display is most likely due to using the Shop element instead of Shop products.
Best regards
Ok Thank you. I will take a fix that.