prebuilt website import does not imports contents (pages, images, posts...)
Hello,
We just installed https://themes.muffingroup.com/be/flower2/ prebuilt website.
But once complete, there in no pages or posts created, and only 1 image is added in the media.
We did:
Setup wizard / pre-built website / let's get started / next step / visual / next step / products & production / next step / Elementor/next step / Flower 2 / Select / complete website / next step / start installation / remove media + I understand / delete / "Congratulations! You have successfully installed your website."
Could you help import the full demo?
Comments
Hey,
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Can we also re-import that demo with a database reset?
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Thanks
Thank you Phil,
Message sent with wpadmin credentials.
Could you install the Child theme as well?
Did you have active plugins while installing that demo? If yes, then it was the root cause.
I disabled all plugins, installed it, and activated plugins back, and everything is fine now. Please check it out.
Regarding the child theme installation it is pretty simple. See the following link about it:
https://support.muffingroup.com/documentation/installation-updates/#child-theme
Best regards
It worked, thank you so much!
We also installed the Child theme successfully.