Custom Font Uploads not working
I bought the BE theme. I'm attempting to upload custom fonts. I've enabled WOFF and ttf files. I get the error message, "sorry you are not able to upload this file type." I then converted them into a webkit using Webfont Generator and tried again. Same error message. HELP!
Comments
I converted this from an otf font in case that makes a difference??? I also did review and follow instructions here.
https://support.muffingroup.com/how-to/how-to-add-custom-fonts/
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
If this will not work please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
This is a brand new install. There are no plugins. That didn't work. When I click upload font, it is trying to upload the font to the media gallery where there are other svg files. Is that correct? I will also email support.
Yes, the font file should be in the Media library.
We will check that as soon as we receive accesses from you.
Best regards