Issues with Theme

Hello! I am using WPTravelEngine for trip bookings and my trip page is not responsive for mobile. It was working prior to the theme change.


https://vacaynco.com/trip/baja-bliss-a-valentines-escape/

Comments

  • Hi,

    Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code; therefore, we cannot assist you.

    Additionally, we do not recommend any plugins other than the ones we officially support. You can find the list on this page:

    https://support.muffingroup.com/documentation/bundled-plugins/#compatibility

    So you should contact the plugin author regarding your problem.


    Thanks

  • edited October 3

    Thank you for your response.

    prior to using BETheme I was using Avada and prior to that i was using Bridge, the plugin worked fine with these 2 themes. Once I switched to BeTheme, I began having issues 

    i was able to correct most of them except for the responsiveness, https://vacaynco.com/trip/baja-bliss-a-valentines-escape/

    in the forum I have seen quite a few mobile issues with BeTheme.

    Are you able to atleast make an attempt to take a look and let me know how to fix it? It seems to be a simple fix, I have already reached out to the plugin support and they have made attempts but were unsuccessful.


    Another issue I’m having is the demo I used had a sticky footer that I have not been able to completely remove. I was able to remove the sticky but I want to remove the footer completely. It only shows on a few pages

    https://vacaynco.com/contact-us/

  • Sorry, but as I mentioned in my previous message, it is outside the scope of our support.

    However, next week, we will be launching a service that allows you to request this kind of customization.


    Best regards

  • Please respond to the other issue I presented.

  • Sorry, I did not see that you had edited your message.

    Go to Betheme -> Theme options -> Shop -> General, and set to hide the shop menu:

    Best regards

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