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License Manager does not accept my registered license

christophrellerchristophreller
in Visual Composer

Hi,

I have registered a purchase code with my website. In the BeTheme dashboard under "Theme Registration" I can see that the purchase code has been registered. I can deregister it and again register it.

When going to https://api.muffingroup.com/licenses/ and entering the same purchase code and my envato username and clicking on "Show Licenses", I am greeted with

"The purchase code has not been used to register Betheme or the username does not match the purchase code."

What am I doing wrong?

While waiting for a response from one of our team members, we recommend to check Support Center where it is highly likely that you will find the answer to your question in no time.

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