Background videos auto-pausing in Chrome but working in Safari

paulkleinfeldt

Hi BeTheme Support Team,

we are currently experiencing an issue with embedded background videos in BeTheme.

In Safari, the videos play normally without any problems, but in Google Chrome they are automatically paused or do not start at all.

This is a major issue for us, especially on sections where background videos are essential for the page design.

Examples where the problem occurs:

• https://hoefert.de/unternehmen/
• http://momentsofmusic.de

Could you please advise us on how to ensure that the videos autoplay correctly in Chrome as well?

Any guidance on required settings or adjustments would be greatly appreciated.

Thank you in advance!

Best regards,

Paul