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Problem with Chartify - WordPress Chart Plugin

snapasnapa
in BeBuilder

Hello,

I have a problem using charts via the plugin https://cs.wordpress.org/plugins/chart-builder/

I have articles in which I use charts from this plugin. I created the pages about a year ago, now I have updated WP and the BeTheme template and I have problems with BEbuilder, which now does not save changes for the pages in which I have these charts used.

Can you please advise me? Or recommend another chart plugin so that BEbuilder does not have problems with them?

Website: https://profilmesta.olomouc.eu/en/obyvatelstvo-vzdelani-a-lidske-zdroje/

Thank you for your help.

Pavel S

Comments

  • snapasnapa

    Update.

    The problem is with saving via BEbuilder in general.

    Wordpress: 6.8.3.

    BeTheme: 28.1.11

    PHP Version: 8.1.14

  • PhilPhil

    Hi,

    1) Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code; therefore, we cannot assist you with this plugin.

    Additionally, we do not recommend any plugins other than the ones we officially support. You can find the list on this page:

    https://support.muffingroup.com/documentation/bundled-plugins/#compatibility

    2) Regarding saving in BeBuilder, do you have any error messages when you save the page?


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • snapasnapa

    Thanks for the information.

    No error message is displayed. Progress bar runs normally when saving. When I do an update, the changes are not made. I am able to grant access.


    DevTool console errors:

    JQMIGRATE: Migrate is installed, version 3.4.1

    codemirror.min.js?ver=5.29.1-alpha-ee20357:19 Uncaught SyntaxError: Unexpected end of input (at codemirror.min.js?ver=5.29.1-alpha-ee20357:19:19747)Understand this error

    wp-tinymce.js?ver=49110-20250317:21 Uncaught SyntaxError: Invalid or unexpected token (at wp-tinymce.js?ver=49110-20250317:21:6239)Understand this error

    post.php?post=233&action=mfn-live-builder:2613 Uncaught ReferenceError: tinymce is not defined

      at post.php?post=233&action=mfn-live-builder:2613:1

    (anonymous) @ post.php?post=233&action=mfn-live-builder:2613Understand this error

    ....

  • PhilPhil

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to the parent, and recheck it.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • snapasnapa

    It works! Thank you very much!

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