save BeTheme options causes server error 400 when using PHP higher 8.2
Hello,
I am responsible for managing several WordPress installations with BeTheme. All installations are running WordPress 6.8.3 and BeTheme 28.1.12. Some web servers can currently only use PHP up to version 8.2, while others are running PHP 8.3 and 8.4.
At the moment, when I access the BeTheme options and try to save them, I receive a 400 server error.
On one installation, I was using BeTheme 8.1.3 – with this version, there was no 400 error. After updating to 8.1.12, the 400 server error also occurred on this installation.
As far as I can tell, the 400 error only appears when you are in the BeTheme options and attempt to save changes.
On all web servers using PHP 8.2, saving the BeTheme options works without any issues.
I am happy to provide access to the backend if needed.
Kind regards,
Steffen
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
I received your private message, but the FTP credentials you sent do not work:
Are you sure that they are correct?
Best regards