Single product page
Hello,
we are experiencing an issue with the Single Product page in BeTheme and would appreciate your assistance.
Website is using:
- BeTheme (latest version)
- WooCommerce (latest version)
- Variable products with color variations
- A variation image swatches plugin (standard WooCommerce-compatible plugin)
Expected behaviour
On single product pages, we need:
- image-based variation swatches (color images)
- clicking a swatch should select the variation
- main product image should change according to the selected variation
- brand taxonomy/meta should be visible on the single product page
This setup works correctly on default WooCommerce themes.
Actual problem
- Variation image swatches do not render or do not work correctly
- Clicking a variation does not change the main product image
- Product brands do not appear on the single product page
- WooCommerce variation functionality works in admin and on other themes
What we already tested
- Disabled BeTheme Custom Variation Swatches
- Verified attributes are global and marked “Used for variations”
- Each variation has its own image assigned
- Verified WooCommerce default gallery works
- Removed the BeTheme Single Product template completely (deleted, not just disabled)
- Cleared all caches
- Confirmed the template still visually persists even after deletion
This leads us to believe that:
- BeTheme is still forcing a custom Single Product layout or override
- or there is a theme-level or child-theme-level WooCommerce template override
- or BeTheme is not fully reverting to the default WooCommerce single product layout after template removal
Question
- How can we force BeTheme to fully revert to the default WooCommerce single product layout?
- Is there a known issue where deleted Single Product templates still override WooCommerce output?
- Are there any required BeTheme elements/hooks that must be present for WooCommerce variation swatches and variation image switching to work correctly?
We need a solution that allows standard WooCommerce variation hooks to work without interference, as required for a furniture webshop with image-based color variations.
Thank you in advance for your help.
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