Problème d'affichage des avis clients "testimonial"
Bonjour,
je rencontre un problème les avis clients (module testimonial) ne s'affichent plus sur le site alors qu'ils s'affichaient bien avant..
Voici les deux pages où çà ne fonctionne pas, alors que dans wordpress tout est bien affiché normalement..
https://www.englishonmars.com/cours-anglais-ados-marseille/
https://www.englishonmars.com/cours-anglais-enfants-marseille/
j'ai fait une petite investigation et le script qui fait appel à slider.slick est chargé après le fichier slick.min.js
et du coup çà ne fonctionne pas..
Je sais pas si çà vient réellement de la mais merci d'avance pour votre aide.
Cordialement,
Martin ZHA
Comments
Hi,
We provide this forum in English only.
Rewrite your message in English, please.
Thanks
Hello,
I'm having a problem: customer reviews (testimonial module) are no longer displaying on the website, even though they were displaying correctly before.
Here are the two pages where it's not working, while everything displays normally in WordPress:
https://www.englishonmars.com/cours-anglais-ados-marseille/
https://www.englishonmars.com/cours-anglais-enfants-marseille/
I did a little investigating, and the script that calls slider.slick is loaded after the slick.min.js file.
And that's why it's not working.
I don't know if that's actually the cause, but thank you in advance for your help.
Sincerely,
Martin ZHA
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be.
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Thanks
Done !
Thanks
You did not have the newest version of Betheme installed.
I have updated it, and the issue is gone.
Please check it out.
Best regards
The person who manages the mailbox forwarded the private message you sent to me.
I found out that you made changes in the main Betheme folder, and you should never do that. Changes made in any theme are erased during an update, and that is why you should always use a child theme.
https://support.muffingroup.com/documentation/installation-updates/#child-theme
Please move all the file modifications you made to the child theme, and update the parent then. To do it correctly and safely, I highly recommend that you reach out to your web developer so all your changes will be moved properly and will not make any mess in the theme itself.
Best regards