BeTheme: Sidebar Template does not open (endless loading)

weboo-online-media

Hello BeTheme Support Team,

I would like to report an issue with BeTheme and the BeBuilder templates.

When I try to open the Sidebar Template, it does not load. It keeps loading endlessly and never opens.

What I already tried:

• Tested in another browser
• Cleared cookies and cache
• The problem still persists

No matter what I do, as soon as I attempt to open the Sidebar Template, it only shows the loading state and does not display the template.

Could you please advise how to fix this or what I should check next?

Best regards

Michael

Phil

Hi,

Please go to Betheme -> Tools, and use the CSS update feature:

Then check if the problem persists.

If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

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weboo-online-media

Thanks for you support. Now it's working.