BeTheme GDPR Cookie Consent 2.0: Cookies still load after consent withdrawal and are not removed
I am using BeTheme in WordPress, including the GDPR Cookie Consent 2.0 feature from the Theme Settings, plus Google Site Kit. I have entered my Google Tag ID in the BeTheme SEO settings.
Current behavior:
When a user does not give consent for analytics or marketing on the first visit, Google cookies are correctly not set. However, if the user first accepts and later changes the cookie consent and withdraws analytics or marketing consent, Google cookies are still being loaded or remain set. This is not GDPR compliant. After withdrawal, the cookies should be stopped and ideally removed.
Question:
Is there a workaround or recommended configuration in BeTheme GDPR Cookie Consent 2.0 to ensure that after a user withdraws consent, Google cookies are reliably blocked and deleted, especially when used together with Google Site Kit.
If needed, I can provide:
Google Tag ID, BeTheme version, WordPress version, and a short video or screenshots showing the steps.
Thank you and best regards
Michael
Comments
Hello,
The theme itself does not create these cookies, and as a result, it cannot technically "reach into" the browser to delete them once they are set by an external domain.
The primary role of the theme’s GDPR/Consent 2.0 integration is to correctly communicate the user's choice to gtag (Google Tag). Once the user withdraws consent, the theme sends a signal to Google stating that it no longer has permission to use data from the site.
Ultimately, it is the responsibility of the cookie provider (e.g., Google) to respect the user's choice and stop tracking based on the signals sent by the theme. The theme acts as the messenger, ensuring your site remains compliant by passing the correct consent state to the relevant services.
Best regards