Issue Activating Latest Betheme Version

Khan_ste88

Hello,

I recently purchased the latest version of Betheme because the version installed on my website was very old and outdated.

Following the instructions provided, I uploaded the new theme files to my hosting via FileZilla. However, when I try to activate the theme (or specifically the child theme Betheme Child – Version 1.0.0 by Cosimo Malcangio) from the WordPress dashboard, the website stops working and becomes inaccessible.

To make the website work again, I have to switch back to one of the default WordPress themes.

My goal was simply to update the theme since the previous version had become obsolete.

Could you please help me understand what might be causing this issue and how I can properly activate the updated theme?

Best regards