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Stucks on "Loading Builder.."

nagoarmenianagoarmenia
in BeBuilder

Hi, yesterday I purchased Betheme and installed on my wp, everything looks good just BeBuilder is not loading at all.

image.png
image.png


Comments

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to the parent, and recheck it.

    If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • nagoarmenianagoarmenia

    Hi It's already send from [email protected] check please

  • PhilPhil

    I received your private message, but you did not attach a link to your website anywhere.

    Can you send it here so I can access your WP panel, please?

    Also, the FTP access you sent does not work:

    image.png

    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • nagoarmenianagoarmenia

    website: nago.am

    Check Website of the user which I provided, I added host IP there for FTP

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