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Error message on Widgets

PlumDebsPlumDebs
in Other

I there, I am having a problem when trying to update my widgets. I get an error message of 'The response is not a valid JSON response'. I have tried all the recommended options and contacted Ionos who are hosting the site, but they cannot see what the problem is and suggested I reach out to you. On the Ionos tab in the site it shows a warning for Betheme, but it doesn't say why. I have used Betheme many many times and never had this issue. Please could you help as my client wants the site live. Thank you

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