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Problem with displaying Countdown and Logo (fade in) on android mobile devices

VanessaDebusVanessaDebus
in Theme support
Hello,
I have added the launch demo.
Unfortunately the countdown is not displayed on android mobile devices like samsung galaxy. Furthermore the animated logo will be displayed for some seconds before disapearing (without animation like 'fade in' its visible)
On desktop pc's, pads and apple devices its working.
I hope you can help to fix that?!
  

Comments

  • VanessaDebusVanessaDebus
    Here my URL: http://www.meyouandtheworld.com/
  • AlbertAlbert
    Hi,

    some features like animation may do not work for some devices and this is probably the reason why it does not work on your device. In this case, we recommend to turn off animation effect because we checked your site and there is nothing wrong in the code. Everything is fine so the problem is between your device and animation feature and there is nothing what we can do on our side because your device simply does not support this feature.

    Thanks for understanding!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • VanessaDebusVanessaDebus
    Ok, I can turn off the animation for the logo. But does that mean that the countdown won't be shown  at these devices anyway because its an animation? Or can I change something to fix it?
  • AlbertAlbert
    Yes, exactly. Animation feature is just not compatible with some devices. This sometimes happen if devices does not have some modules already built-in.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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