Support Center Visit Demo License manager Buy @ envato

Scroll doesn't work on Safari

dnlmartinsdnlmartins
in Other
Hello,

I make it a website with Be Theme but the mouse scroll doesn't work on Safari. In any other browser works fine. Can you please help me? If i try to scroll down when it's loading, when the site load, works, but if i let the side load, the scroll doesn't work.

www.alurebeneficios.com.br/allure

Best Regards

Comments

  • dnlmartinsdnlmartins
    I discover that if i enter at the site by this root link, it work. But if i enter with the redirect link (www.allurebeneficios.com.br) i see this issue...
  • AlbertAlbert
    Hi,

    we tested your site under Safari and scroll works properly so the problem must be with your browser version or device because on our side we do not see anything wrong. You can also deactivate "Nice scroll" feature under Theme options > Addons & Plugins > Addons section if you want so default scroll will activate instead.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.