Theme broken after wordpress update

gsw85

This is my site: activlogix.com

after updating the theme, the revolution slider is gone (and I make it back after update the slider)

and I design the body (light blue part) as full width (wide), and now become like the site u see, I need help make it back. I have a few sites facing  this problem as well, Please help thanks

Albert

Hi,

we have checked your site and everything looks good. This is http://pasteboard.co/KtiCUGD.png how your site looks like on our side.

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gsw85

It looks like this,

but this is not what I original design,

u can see the menu is missing, the light blue part (under the speed . scalability, security) is full width blue one

Initially the rev slider was missing also, but after I update the slider, it came back live now, do u need my login to check?

gsw85

Now the font is off, I try to reimport the backup theme option and it is not working anymore, really need helps, I try many ways, the menu won't show up. I deleted the theme file and extract again, reinstalling the wordpress, etc, still the same

gsw85

I remove the new version and copy back the old version of theme, it works fine now, just right the problem with visual composer, it is off by a lot

gsw85

ok, The menu is diappear when I select align menu to right

gsw85

This is really a lot of trouble, now the visual composer cannot be fixed

gsw85

when I copy the code and paste as import, the theme option not updating as well, please help

Albert

You left so many messages that we do not have idea what else you still want to do. Is there something what still does not work for you? Because from our side, we really don not see anything wrong. If there is something wrong, then please explain what exactly.

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gsw85

Hi,

This is what I original design before update anything:

http://pasteboard.co/NRPBEm7.png

After update the wordpress files, theme, themes plugin, it becomes like this:

http://pasteboard.co/NRPFsUC.png

problem:

1. Menu Missing

2. VIsual Composer (full width function) broken

I need the above to be fixed

gsw85

And example  this page:

http://www.activlogix.com/services/

this visual composer also broke, the original I design there are contents in the tab there

Albert

Ok. We have checked your site then and as we see, the problem is related with one of your plugins - CF7 what you can check on http://pasteboard.co/NUalz77.png - please deactivate this plugin and check your site then.

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gsw85

It is contact form 7 that comes with the theme. should I de-activate it ?

gsw85

I de-activate it, yes, it becoems normal now 

thanks a lot! 

but it came with the theme doesn't it ?

Albert

CF7 does not come with the theme (it's not included into package - this plugin is just recommended by us) but of course is compatible with theme. We are using this plugin on our sites and everything is ok. So or the problem is between different plugins on your site or CF7's files are corrupted.

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