Support Center Visit Demo License manager Buy @ envato

Woo Commerce and BeTheme not working together now.

wnwwwnww
edited September 2015 in WooCommerce
I have istalled a fresh copy of BeTheme, and a fresh copy of WooCommerce. I have istalled all of the other recommended and required plugins from the theme.

The site looks great, and everything functions properly until I activate WooCommerce. Once I activate the WooCommerce plugin, the entire site displays a blank page, including the dashboard. I have tried both the latest version of the WooCommerce plugin, as well as the one just preceeding this one. If I switch to one of the default themes (TwentyFifteen), then the site displays again, and WooCommerce functions properly. It seems to be a compatability issue specifically between WooCommerce and the BeTheme theme.

Please Advise

Comments

  • wnwwwnww
    edited September 2015
    To be clear, I am talking about the current version of BeTheme (9.7), and WooCommerce (2.4.7). 

    I have BeTheme 8.9 and WooCommerce 2.3.14 working on another site flawlessly. So I know that they at least used to work together. But I am concerned about updating that other site now if it is going to break like this current one does.

    I have also tried disabling all other plugins (except the ones bundled with BeTheme) to be sure it wasn't one of them causing an issue.

    I have now disabled the bundled WP Bakery Visual Composer plugin (4.7.11), and the theme/woocommerce work together. I have tried updating Visual Composer to 4.7.2 (I also have a purchased copy of that plugin) to no avail.

  • wnwwwnww
    I have received a response back from WP Bakery regarding the Visual Composer plugin. 

    They say that since the plugin DOES work with WooCommerce using another theme (several tested), then it must be an issue with the theme itself.


  • AlbertAlbert
    Sorry but we can not agree with WP Bakery unfortunately. As you can see, on our demos we use WooCommerce plugin which works perfectly with theme. So if something is wrong on your side, it means the problem must be somewhere between VC and WooCommerce plugins. You can check Shop tab on our demo and see that all pages related with WooCommerce works properly.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.