Hi there - I've got a wordpress website and I've just bought the BE theme but I keep getting a failure notice when I try to upload it. Can anyone help me with this problem? If not can I get my money back.
@dholmes78 This message says that you can not install theme thru the WP default importer because of the limits on server side. It’s probably because of upload_max_filesize. There is few ways to install your theme then:
- You need to contact with your admin and ask him to increase those limits for you so you can install theme via default importer - You can install betheme-no-plugins.zip file instead which is much lighter because does not contain plugins - You can unzip default betheme.zip file and upload betheme folder with all theme files via FTP into /wp-content/ folder.
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Comments
what error you exactly got? Please explain because your message does not say anything.
wordpress failure notice -
Are you sure you want to do this?
Please try again.
everytime I try to upload the theme.
- You need to contact with your admin and ask him to increase those limits for you so you can install theme via default importer
- You can install betheme-no-plugins.zip file instead which is much lighter because does not contain plugins
- You can unzip default betheme.zip file and upload betheme folder with all theme files via FTP into /wp-content/ folder.