Cannot make changes / Saves won't take affect

CicorMarketing · January 2015

@muffingroup

I'm setting up a new site using the latest download of Be|Theme 6.0. I'm having an issue with RevSlider not working properly. I've successfully imported a variety of slides in from the designs in the templates with no problem. However the problem that I am having is that if I make a change (photo, text, background, etc) the functionality of the theme stops working and I can't make a save.

So in my troubleshooting I have reading the various post with issues related to RevSlider not working properly and made several adjustments to compensate for the needs of the theme. Here is the setting adjustments that I have made to the .htaccess file and still nothing is making it any better with the slides.

php_flag xcache.cacher 0

php_value max_input_vars 15000

php_value memory_limit 256M

php_value post_max_size 64M

php_value max_execution_time 600

php_value max_input_time 600

# BEGIN WordPress

RewriteEngine On

RewriteBase /

RewriteRule ^index\.php$ - [L]

RewriteCond %{REQUEST_FILENAME} !-f

RewriteCond %{REQUEST_FILENAME} !-d

RewriteRule . /index.php [L]

</IfModule>

# END WordPress

Your thoughts???

CicorMarketing · January 2015

@muffingroup

Just as an additional update to this post. I'm still having this same issue even when I disable all of the plugins within Wordpress with the exception of Revolution Slider

Albert · January 2015

Did you checked if saving works when you disable Revolution Slider? We met with this problem few times but it was always related with settings on server side. Please check topics below where this has been described several times:

http://forum.muffingroup.com/betheme/discussion/1908/backend-not-funtioning-after-last-update-muffin-options-is-not-loading

http://forum.muffingroup.com/betheme/discussion/464/betheme-options-page-stops-working-muffin-options-saving

CicorMarketing · January 2015

In this case it is only the Revolution Slider that won't save or allow for changes to be made. The saving of the pages themselves works just fine (with and without the Muffin Builder components).

As far as I can tell it is only Revolution Slider that is having issues.

Albert · January 2015

So everything is clear. This is not Revolution Slider problem because this plugin is 100% compatible with our theme and works for all other users. Problem is with not enough memory on your server and in this case we are not able to help.

CicorMarketing · January 2015

@muffingroup

This is a memory issue when the .htaccess file is calling out 256MB.... That doesn't make sense.

Albert · January 2015

.htaccess is not everything. In .htaccess you can have even 1000000 MB setup but when server is limited to 16MB only then nothing won't help. We are sure that you use shared hosting and that's why got this problem. Shared hostings are very limited and most settings can not be increased.

CicorMarketing · January 2015

This site is actually being developed at Rackspace. I can check to see with them what the hosting environment is setup as, but memory isn't the issue with another site that I just deployed with them for another client using the 5.4 version of the Be|Theme. I just happen to be developing this new site with the 6.0 version.

CicorMarketing · January 2015

@muffingroup

I'm on the phone with RackSpace at this very moment and the physical memory allocation for this site is actually set to 512MB.

Albert · January 2015

So if you are sure that everything is fine with server then unfortunately we have no idea how to help you because we are 1000% sure that this is not theme issue.

CicorMarketing · January 2015

As I stated before, the theme is not the issue. The problem is only within Revolution Slider. Could there be a setting that is locked out which is preventing revolution slider from saving/updating? For example, since revolution slider is being packaged with this theme, that a global option or developer option is related to resellers (muffingroup in this case) not set correctly?

Please advise & thanks in advance.

Albert · January 2015

No, it is not a problem because we use this theme with Revolution Slider on over two hundred websites and everything works fine.

Cannot make changes / Saves won't take affect

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