Error and unable to import demo site

liammackay · March 2017

Hi,

I have just installed the latest version of BEtheme. I went to import the full "Karting" demo site and it seemed to go through be when I preview the site it obviously hasn't as the site is just plain WP.

I then noticed this error message on the page where you select a prebuilt site

"WordPress function wp_remote_get() response error.

File patch: http://emeraldkart.club/wp-content/themes/betheme/functions/importer/demo/_verify.txt
Response code: 404. Response message: Not Found

Are you able to assist?

Thanks

Bryan · March 2017

Hi,

There will be an update today to fix that, please be patient.

thanks

bawalker · June 2017

I just downloaded the betheme and I too am getting this install error when trying to install one of the pre-built sites -

WordPress function wp_remote_get() response error.
File patch: http://bio.ccstechhosting.com/wp-content/themes/betheme/functions/importer/demo/be/theme/widget_data.json
Response code: 404. Response message: Not Found

Can you please assist?

Bryan · June 2017

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

bawalker · June 2017

Here you go!

http://bio.ccstechhosting.com/phpinfo.php

Bryan · June 2017

Hello,
The issue is caused by the limits on your server, please:
1. Increase the php version.
2. Increase max_input_vars
3. Increase memory_limit
To do this you may need to contact your hosting provider.
thanks

bawalker · June 2017

Thank you for your response - can you please tell me what they should be increased to?

Bryan · June 2017

1. 7.0
2. 5000 at least
3. 256mb
thanks

bawalker · June 2017

Thank you - we have increase the settings that you recommended - you can see that here:

http://bio.ccstechhosting.com/phpinfo.php

But still getting the same error:

WordPress function wp_remote_get() response error.
File patch: http://bio.ccstechhosting.com/wp-content/themes/betheme/functions/importer/demo/be/theme/widget_data.json
Response code: 404. Response message: Not Found

bawalker · June 2017

We went ahead and increased Increase max_input_vars to 6000 and memory_limit to 512 but still getting the same error...

bawalker · June 2017

Also saw on Revslider that had to increase post_max_size from 8M to 32M
upload_max_filesize from 10M to 32M - but it still has not allowed me to complete the pre-built "theme" - I purchased the theme mainly because of your pre-built templates, hope you can help - I'm happy to give you access to the site if that helps.

Bryan · June 2017

We have included a fix, please go to appearance> pre-built websites and in the top right corner select the option 'force import method' and change from auto to any other then wp_remote_get().
Here is a screen: http://prntscr.com/fk0e7o
thanks

bawalker · June 2017

Yes thank you, that worked! Appreciate your support!

Error and unable to import demo site

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