Error and unable to import demo site

Comments

• Bryan

  March 2017

  Hi,

  There will be an update today to fix that, please be patient.

  thanks

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• bawalker

  June 2017 edited June 2017

  I just downloaded the betheme and I too am getting this install error when trying to install one of the pre-built sites -
  
  WordPress function wp_remote_get() [Links visible only for registered users] response error.
  File patch: [Links visible only for registered users]
  Response code: 404. Response message: Not Found
  
  Can you please assist?
  
  
• Bryan

  June 2017

  Hi,
  
  please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users]
  
  Thanks!
  

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• bawalker

  June 2017

  Here you go!
  
  [Links visible only for registered users]
  
  
  
• Bryan

  June 2017

  Hello,
  The issue is caused by the limits on your server, please:
  1. Increase the php version.
  2. Increase max_input_vars
  3. Increase memory_limit
  To do this you may need to contact your hosting provider.
  thanks
  
  

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• bawalker

  June 2017

  Thank you for your response - can you please tell me what they should be increased to?
  
• Bryan

  June 2017

  1. 7.0
  2. 5000 at least
  3. 256mb
  thanks
  

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• bawalker

  June 2017

  Thank you - we have increase the settings that you recommended - you can see that here:
  
  [Links visible only for registered users]
  
  But still getting the same error:
  
  WordPress function wp_remote_get() [Links visible only for registered users] response error.
  File patch: [Links visible only for registered users]
  Response code: 404. Response message: Not Found
• bawalker

  June 2017

  We went ahead and increased Increase max_input_vars to 6000 and memory_limit to 512 but still getting the same error...
  
• bawalker

  June 2017

  Also saw on Revslider that had to increase post_max_size from 8M to 32M
  upload_max_filesize from 10M to 32M - but it still has not allowed me to complete the pre-built "theme" - I purchased the theme mainly because of your pre-built templates, hope you can help - I'm happy to give you access to the site if that helps.
  
  
  
• Bryan

  June 2017

  We have included a fix, please go to appearance> pre-built websites and in the top right corner select the option 'force import method' and change from auto to any other then wp_remote_get().
  Here is a screen: [Links visible only for registered users]
  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• bawalker

  June 2017

  Yes thank you, that worked!   Appreciate your support!