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Be theme and NextGen gallery plugin BUG

weborchard01weborchard01
in Other
Hi,

I'm using the latest versions of Be theme, NextGen and WordPress. If I login to websites' dashboard as a user with Editor role capabilities and go to Pages, and pick a page to edit, nothing appears just a white screen. If I deactivate Be theme it works, if I deactivate NextGen it works, both together don't work. Administrator role doesn't have that problem though. Any help please as I need to have this site with a Editor role fully working.

Thanks

Comments

  • BryanBryan
    Hi,

    Sorry, but we did not test this script/plugin with the theme. Our policy clearly states that we do not support third party plugins or custom code so unfortunately we cannot be of any help to you.

    thanks
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  • weborchard01weborchard01
    Its one of the most popular plugins there is for WordPress...But its not the fact NextGen doesn't work with your theme, it does work no issues there. What doesn't work is when as an Editor logged in to the WP dashboard is the ability to edit a page, edit a post etc it just shows a blank white screen. It doesn't do this if you're logged in as an Admin or as I said if the theme is deactivated with NextGen active or vice versa.
  • BryanBryan
    please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at [Links visible only for registered users] so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users].

    Notice! If you are chatting with support via email please do not post here.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • weborchard01weborchard01
    E-mail sent.

    Thanks
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