Mediacenter, BeTheme-Options and Muffinpagebuilder doesn't work.
in Other
Hey muffingroup, I have big problem.
My page use the version 20.3 of BeTheme.
After updating to Wordpress 4.8.2 it isn't possible to change any theme options and the mediacenter shows only a white page. Only the button for upload a new file is there but I can't click it. Furthermore I can't edit my sites with the muffin builder.
I updated all required PlugIns but it was not the solution for my problem.
What can I do ti fix it?
If I update BeTheme to 20.6.2 I'm going to loose my work?
Thanks for your help!
My page use the version 20.3 of BeTheme.
After updating to Wordpress 4.8.2 it isn't possible to change any theme options and the mediacenter shows only a white page. Only the button for upload a new file is there but I can't click it. Furthermore I can't edit my sites with the muffin builder.
I updated all required PlugIns but it was not the solution for my problem.
What can I do ti fix it?
If I update BeTheme to 20.6.2 I'm going to loose my work?
Thanks for your help!
Comments
https://ibb.co/npEbQb
betheme options:
https://ibb.co/gtCVkb
mediacenter:
https://ibb.co/dYhPBG
sites / page builder:
https://ibb.co/cNomQb
The whole BeTheme Backend don't work.
For some days it works without any problems.
Since yesterday I would change only a text in the muffinbuilder and I got a nearby destroyed backend Interface.
please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
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Thanks