Cannot install bundled premium plugins?

We are trying to install the recommended premium plugins but are getting the following errors...


Installing Plugin Slider Revolution (1/2) 

Downloading install package from http://api.muffingroup.com/plugins/download.php?code=******-9995-*****-8a01-*************&plugin=revslider
Unpacking the package…
Installing the plugin…
Plugin install failed.

An error occurred while installing Slider Revolution: The package could not be installed. The plugin contains no files..



This is the first domain we've set the theme up on and not moved it from anywhere else, can you help? We've also tried deactivate and reactive with our purchase code.

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