Tricky one

thebrandingirl · December 2017

Hi guys! I'm loving the theme so far.

I use Podlove to publish my podcasts. It works as a blog type, however if I try to display the posts using the widgets, I get a blank page instead, even when I choose just the podcast category.

However, if within Podlove's options I choose to display the feed through a certain page, I get the full episode, as if it was a post and not a blog page. I hope that made sense!

- I formated the posts using Visual Composer.

I don't have website opened yet, but I am more than willing to open send an admin account.

Thank you in advance! Julia

Bryan · December 2017

Hi,

Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048

thanks

thebrandingirl · December 2017

Well, that's disappointing. Making a theme for such a broad platform without at least offering a glim of help when issues are encountered kills the purpose of customer support. This is clearly a theme/WP Bakery issue of mixing the post/blog types formats and how it displays. I just don't have enough knowledge. I am not even able to edit the page/post display. https://thebrandinggirl.com/podcast

Also, the header on shop Categories are showing weirdly. https://thebrandinggirl.com/product-category/apparel

Bryan · December 2017

You have to understand that there are so many plugins out there that making the theme compatible with every one of them is impossible. We do not support this because in most cases the issues would require to either re-program the plugin or the theme.

thebrandingirl · December 2017

Right, but still lacks control if I can't decide what shows on a specific page, or how to display it. Even when I used the Blog Widget, it didn't work. That's built in and the podcast acts like a blog category.

What about the Woocoommerce Categories showing all wanky?

Bryan · December 2017

What do you mean by wanky, how should it appear exactly?

thebrandingirl · December 2017

Right now, it's showing the whole article instead of a list (like the bottom, or the blog feed). Plus the text isnt formatted correctly.

Bryan · December 2017

Sorry but this is how the default woocommerce works, we do not change it its style. The only options we provide are in theme options>blog,portfolio&shop>shop

Tricky one

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