Access to prebuilt websites denied!!!!

i buy my theme, install but I do not get the options to load pre-built themes. I have all the premises and everything is correct. Install a new wordpress in a subdirectory and if the options appear. I need help fast because I am sorry to have bought your theme .. When I try to access the dashboard using the Pre-built option, the following message is displayed: "Sorry, you do not have permission to access this page."

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