BESTORY - Smart Phone View Issue
Hi,
My website is sushidiningaoi.com and I use bestory template for my web. I have no issue when viewing my home page with PC or even Smartphone view using WP Bakery but when I use real smart phone, only a small part of images is displayed and there is no parallax effect as on PC.
Another issue is that under Smartphone view, the different part of the background image is showed. Are we able to show the image as we show on the background image.
Hope to have your support on this issue
Comments
if you want the background image to look the same on a phone then you need to change the background size to 'contain'. Now it is probably set to auto or cover.
The parallax effects on mobile are disabled or the mobile device does not support those effects.
This is normal.
thanks
thanks
2. You can enable the parallax effect in theme options>responsive>general but it will not work on all devices.
We suggest also taking a look into the size of the images, they are over 1mb each which is not good.
There is a notice below the field, have you read it?
http://prntscr.com/hyfzjk
You need to do to theme options>addons&plugins>addons and change the parallax plugin to 'translate3d'
Notice!
Please attach a link to this forum discussion.
Thanks
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.