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Activate LayerSlider... Had it working, moved Droplet now Slider function and data is gone

tosatechtosatech
edited February 2018 in Revolution Slider
I had my site working properly with the Layer Slider on BeTheme. I moved my Droplet to another IP Address from a Snapshot.

My old IP Address shows the Slider I had but also doesn't allow me to edit it anymore.

you will see the slider is missing.

The slider is no longer functional in the Dashboard.

I also added https to the site. This is why I moved the Droplet.

How do I get the site back? I could buy another copy of the Theme and reinstall it from scratch and then upload my backup possibly.

Comments

  • tosatechtosatech
    It also says there is an Update Required and looks like it has my Reg code in the string but fails to update.
  • tosatechtosatech
    Can you just reactivate my RevolutionSlider? I can give you my code...
  • BryanBryan
    Hi,
    first of all, what is a droplet?
    If your plugin is not working correctly, please disable all plugins and check again.
    If you want to update/install bundled plugins then pleas go to wordpress>betheme>install plugins and do it from there. Rember to forst disable all plugins.
    thanks
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  • tosatechtosatech
    Here is the error I get. Why can't you just Activate my Revolution Slider?

    Downloading update from http://api.muffingroup.com/plugins/download.php?code=386a(removedmylicense#f&plugin=revslider…

    Unpacking the update…

    Installing the latest version…

    Plugin update failed.
  • tosatechtosatech
    Oh and Visual Composer fails too.

    A droplet is a WordPress Host from Digital Ocean. I updated to get SSL and this error happened after I made a snapshot and changed the IP address of the Droplet. The domain is the same though. Just an added SSL.
  • tosatechtosatech
    edited February 2018
    This is what the error says:
    An error occurred while updating Slider Revolution: The package could not be installed. The package contains no files.
  • tosatechtosatech
    edited February 2018


  • BryanBryan
    The bundled plugins do not need registration.
    The error you are getting probably menas you have registered your license key for the theme somwhere else. Please use this tool to sort it out:
    http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

    Also please disable all plugins if you want to update them.
    thanks
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  • tosatechtosatech
    Yes, That is the error that tool gives me. It won't let me deregister.


    Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page:

  • tosatechtosatech
    So I can't register on your system because it is not valid now.
  • tosatechtosatech
    edited February 2018
    you can see I am registered in both places now too.

  • BryanBryan
    You cannot have one license key registered on more than one domain, please deregister all domains, then check if it worked and your key is no longer used on this page:
    http://api.muffingroup.com/licenses/
    Then register it only on one domain.
    If this does not help, please contact us thru the contact form.
    You can send it privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!
    Please attach a link to this forum discussion.

    Thanks
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  • tosatechtosatech
    My BeTheme was still linked to my test site even though I deregistered it. Now I registered properly by deregistering with your api tool.

    I updated to SSL so my address is https:// I changed my General Settings to look up https://

    I still wasn't able to activate Rev Slider so I bought another copy of the Revolution Slider for $25 and it allowed me to register Rev.

    The Slider still doesn't show up. Images are not in the Template but my logos are there and don't show up at all.

    How can I get my slider data from my old site and import it? I unfortunately deregistered Rev Slider on my Duplicate so now that won't work to export.

    Thanks for your help, it got me pretty close. I just have to rebuild the slider.
  • tosatechtosatech
    I got it working now. Thanks! Somehow the pic links needed to be linked again or associated to the media library.
  • BryanBryan
    If you want to use a stand alone version of the RS plugin, please go to theme options>addons&plugins>premium plugins and change the option.
    Then you will be able to use the paid version, please first remove the bundled plugin and then install yours.
    thanks
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