Please try to first disable all plugins and then install/update the plugins. It could be also blocked by the hosting provider, please contact him because the plugins and updates are download thru our API. thanks
It looks like the hosting is blocking incoming files from our server. The only possibility would be to remove the theme from your FTP and upload the newest version manually. thanks
Please send us WordPress dashboard and FTP access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice! Please attach a link to this forum discussion.
Will not work. You cannot pass this directly into your URL bar.
We also checked this error and it is a server issue. The enviroment you are currently using has some limits. We found some information about users contacting their hosting provider to change the Apache settings.
My hosting provider, who are also developers, said:
"If there's a setting that Muffin Group require then they need to tell us what it is. Hundreds of Wordpress installs update fine from this same server."
I personally have dozens of websites on this server, mostly using the Divi Theme, and they all update fine. It is only the BeTheme I am having issues with.
Sorry but our hands are tied. This is some kind of a firewall issue. There is no information we can give to the hosting provider, like a port to unlock because there are none. Everything happens on the server side and those plugins are updated via API.
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please state your consent ID and date when you contact us regarding your consent.
Comments
please contact your hosting provider and ask him if the CURL librabry is intalled in your current PHP version.
thanks
It could be also blocked by the hosting provider, please contact him because the plugins and updates are download thru our API.
thanks
Please contact your hosting provider/check local hosting if CURL is enabled for the current PHP version.
thanks
The only possibility would be to remove the theme from your FTP and upload the newest version manually.
thanks
You are hosting your own website?
cheers
Notice!
Please attach a link to this forum discussion.
Thanks
We also checked this error and it is a server issue. The enviroment you are currently using has some limits. We found some information about users contacting their hosting provider to change the Apache settings.
https://stackoverflow.com/questions/11500847/php-curl-error-curl-56-recv-failure-connection-reset-by-peer
You can always download the newest version of the theme and upload it manually if your hosting provider will not be able to help you.
thanks