Desktop Version Showing on iPAD

HMC415 · March 2018

Hi, when visiting our website on an iPad, the desktop version shows up and creates a bad user experience.

Is there any custom css to display the mobile version on iPads or fix the desktop experience on tablets?

Here is the URL to our site: http://bit.ly/2Fi3RBX

Example Image 1 (portrait) - http://tinypic.com/r/a3c9p0/9

Example Image 2 (landscape) - http://tinypic.com/r/hug0hh/9

Thanks!

Bryan · March 2018

Hi,
Please go to theme options>responsive>header and change the initial width value to a higher number.
This will make the reponsiv menu turn on faster.
thanks

HMC415 · March 2018

We did that and it changed the header to mobile, but the body still looks like the desktop version, and the sidebar is cut off.

See screenshot: http://tinypic.com/r/2ywh3yv/9

Is there some way to fix this?

Thanks

Pokemans · March 2018

It looks like the sidebar isn't being cut off, as the text is wrapping correctly.

Check that the image isn't being set to a constant width/height, and if it is, try changing the width to 100% and the height to auto (or blank if it's set in a form)

Bryan · March 2018

HMC415
Please insert the image using the image widget.
thanks

Desktop Version Showing on iPAD

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