Quick Fact Animation Number

arthuu · February 2018

Hello everyone,
so the animation of the "quick_fact" occurs before the user rolls in the session.

Link to my site >> http://www.cortex-intelligence.com/

Bryan · February 2018

Hello,
please disable all plugins and check again.
thanks

arthuu · February 2018

Still doesn't working as it should

Bryan · February 2018

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

arthuu · March 2018

How do I send private access to you, an email?

Bryan · March 2018

Please use the contact form as suggested above.
thanks

Bryan · March 2018

We checked everything and it seems that your custom JS is causing this issue.

arthuu · March 2018

Okay, I sorted out. In the email I sent you, I mentioned another bug that was the anchor that the screen flickers by clicking the link, can you tell what it could be?

Thanks.

Bryan · March 2018

arthuu
You can always try changing the scroll plugin in theme options>addons&plugins>addons
thanks

arthuu · March 2018

I already tested all the options and all 3 options (Default, smooth and nice scroll) give this "bug". Could they have a look? Occurs only the first time you click on the link the other times it works normally.

Thanks

Bryan · March 2018

Do you mean the bottom arrow in the slider? Is this what I should click?

arthuu · March 2018

Yes, all pages have this function. And he only gives this "wink" in the first time he clicks in the bottom arrow

Bryan · March 2018

Please disable all plugins and cache as well. Do not minify the JS files.
This is a JS issue and it is a plugin causing this or more likely it is JS optimization.
thanks

arthuu · March 2018

Hello, thanks, but I have already desactivated minify JS and all plugins. I cleared the caches, but it still continues with the bug. We noticed that this error only occurs in the URL's without the language string. For example, in the pages below the bug doesn't occur :

http://cortex-intelligence.com/?lang=pt

http://cortex-intelligence.com/?lang=en

We noticed that this bug also occurs in some of yours Demos like:

BeTrainer (http://themes.muffingroup.com/be/personaltrainer/) and in the BeCV (http://themes.muffingroup.com/be/cv/#personal). when clicking the "know me better"or "View More" start button. Curiously in "BeTrainer" Demo when we click in "know me better button" the problem happen but when we click in "About me" or "Info&Feedback" at the menu, the scroll occurs without the bug. Could you check that please?

Bryan · March 2018

It must be somthing with your browser because we do not see such a problem with our pre-built websites. They work very good. What browser and what OS are you using.

arthuu · March 2018

I use Chrome v.65.0.3325.162, operating system W10 Pro 64bits, I already tested in other browsers in the same operating system (Edge, Mozilla, Opera). I have also tested on an IOS 11.2.6 in Safari, Chrome and Mozilla browsers. And the bug repeats itself. The bug just it does not happen when it has the language string ("?lang=en" or "?lang=pt")

Bryan · March 2018

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

arthuu · March 2018

Sent, thanks.

Bryan · March 2018

We checked it and consulted with the dev team. The filckering does appear but there is no sollution for this. This is a browser issue that cannot be overcome. For some it shows up and for some it does not.
This is all we can say for now.
thanks

Quick Fact Animation Number

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