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Cannot update WPBakery Page Builder through BeTheme dashboard

timfurnishtimfurnish
in BeBuilder
I get error when trying to update the plugin  WPBakery Page Builder through BeTheme dashboard.   ./wp-admin/admin.php?page=be-plugins

error is:
Sorry, you are not allowed to access this page.

Please help.
-Tim

Comments

  • BryanBryan
    Hi Tim,
    please make sure that the theme is registered in the betheme dashboard.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • timfurnishtimfurnish
    The theme is registered. So. Can I no longer update my purchased theme plugins when my service contract runs out? If so, that's messed up. I can understand not providing support, but I should still be able to update what I have.
  • BryanBryan
    The theme and updates are lifetime. You can update plugins and use the theme.
    You do not need to buy extended support.
    Try to disable all plugins and then run the update. Also try to deregister/register the theme license code again.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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