Muffin Builder cuts long page content
Hi! you now - meet this issue first time for 3 years... The matter is as follows: I have dev site here: [Links visible only for registered users]
This is the main page - and it is long enough (many elements, the page is made with Muffin Builder). All is working perfect.
I moved it to customer's live site (did it a lot of times before). Expected that all will be without problems.
That and was for the first time - the site stared to work without problems. But... till the first page update. I updated the main page and... some content disappeared. Which was larger some length ( that I already investigated ). Now I have following: [Links visible only for registered users]
If the page length is less than a certain value - page is displayed correctly, if more - the content of Muffin Builder is truncated till the nearest section, and the page is shorter. I can not understand what is going on... I add some sections - update - there is no sections I've just added...
Sure - the main reason> as I understood - in concrete MySQL settings, because - all others hostings - display the pages correctly. Am I right? But I have no access to Data Base fields (that is secure public institution, they refused me in edditing, looking and so on ). May be ANY suggesting - where can be the problem, may be any FTP file/folder attributes needed to be changed ( there is a prohibition on writing in the directory, to add wp images - I had to change them) ? Any way - I have no thought where to dig till now... I can not do the page longer then some value...
PS: WordPress Editor give me the possibility to add any length, switching Builder \ Data Storage (encoded or serialized) does not affect the problem. And what is interesting: I move the sites with Duplicator - when it was moved and DB was as original - all is working as expected - but if I update the long page (main, prices, about and some others) - upss... the Muffin content is cut off... Server - standard Apache, php 5.4.36. All others - working good, only page length... And to rebuild all in WP editor...too much time...
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at [Links visible only for registered users] so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users].
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