Cant't instal pre-built website
Hello. I have problem with installing pre-built website. Each time I'm geting erros, one time 404, one time 503 or 500. I contacted the support of my hosting provider, and they say, there is a problem with BeTheme server. They send me logs:
sklep.knskielce.pl 10.10.0.11 - - [14/Jun/2018:11:42:26 +0200] "POST /wp-admin/admin.php?page=be-websites HTTP/1.1" 404 79685 "http://sklep.knskielce.pl/wp-admin/admin.php?page=be-websites" [Links visible only for registered users] "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36" /www/knskielce_sklep/www/sklep.knskielce.pl/index.php 71494108 pid=28296 id=WyI4glZv8tkAAC5njcIAAAIQ
sklep.knskielce.pl 10.10.0.11 - - [14/Jun/2018:11:43:38 +0200] "GET /wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=5.0.2 HTTP/1.1" 200 4040 "http://sklep.knskielce.pl/wp-admin/admin.php?page=be-websites" [Links visible only for registered users] "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36" /www/knskielce_sklep/www/sklep.knskielce.pl/wp-content/plugins/contact-form-7/includes/js/scripts.js 2169 pid=- id=WyI4ylZv8tkAAEN48tkAAAAL
sklep.knskielce.pl 10.10.0.11 - - [14/Jun/2018:11:48:28 +0200] "POST /wp-admin/admin.php?page=be-websites HTTP/1.1" 404 79685 "http://sklep.knskielce.pl/wp-admin/admin.php?page=be-websites" [Links visible only for registered users] "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36" /www/knskielce_sklep/www/sklep.knskielce.pl/index.php 68208990 pid=30698 id=WyI57FZv8tkAAC7pnS8AAAKV
Error 500, czyli niemożliwość wykonania się zapytań od strony samego oprogramowania:
sklep.knskielce.pl 10.10.1.16 - - [14/Jun/2018:11:57:48 +0200] "POST /wp-admin/admin.php?page=be-websites HTTP/1.1" 500 58958 "http://sklep.knskielce.pl/wp-admin/admin.php?page=be-websites" [Links visible only for registered users] "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.79 Safari/537.36" /www/knskielce_sklep/www/sklep.knskielce.pl/wp-admin/admin.php 68381256 pid=2329 id=WyI8HFZv8tkAAEgMQLAAAADT
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file and your wordpress admin login and password privately thru the contact form which is on the right side at [Links visible only for registered users] so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users].
Notice!
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Thanks