the products page has a big width

Comments

• Bryan

  July 2018

  Hey,

  we do not see any issues here.

  Please try to disable all plugins and clear your browser cache.

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• jonaminu

  July 2018

  Did u test it and nothing happend? It dosen't  scroll to the right?  (Sorry i had a mistake on my comment you should scroll to the right). And you can see the issue. I also disabled all the plugins except woocomerce and the error still there, could you help me? 
• Pablo

  July 2018

  Hey,
  
  Please send us WordPress dashboard access privately thru the contact form which is on the right side at [Links visible only for registered users] and we will check what might be the reason.
  
  Notice!
  Please attach a link to this forum discussion.
  
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Bryan

  July 2018

  We checked it on all browsers and it looks and works fine. There is no white space.

  This could have something to do with cache/optimization. Please disable the cache plugin and do not minify the JS files. Then remove your browser cache and check again. Have you tried on another PC?

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• jonaminu

  July 2018

  Hi how are you!

  thanks for ur response.

  
  

  Yes i treid in a other pc. The only page that has this porblem is this [Links visible only for registered users] 

  
  

  
  

  I Also  installed in another url that doesn' t have any cache plugin and  I get the same issue.

  
  

  Please try pressing right arrow in the keyboard on this page: [Links visible only for registered users]

  
  

  thaanks in advance.

  
  

  
  
• jonaminu

  July 2018

  sorry here u have the other url : [Links visible only for registered users]

  
  

  Please try pressing right arrow in the keyboard
  
• Pablo

  July 2018

  Hi,

  We changed the Smooth Scroll to the Default Scroll and everything is working fine now.

  You can find this option in Theme Options > Addons & Plugins.

  Cheers.
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• jonaminu

  July 2018

  Thank you so much!!!! Is this an issue of the template? thank you again!
• Pablo

  July 2018

  We noticed many problem with Smooth Scroll.

  It will be surely fixed soon.

  Cheers!
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• jonaminu

  July 2018

  thank you!!!!