HTTP ERROR 500

kreativecasper · August 2018

Hi BeTheme,

I've made a website using your BeTheme. Unfortunatetly the website keeps going down because of a HTTP ERROR 500. Do you have any idea what is causing this?

I've tried to update Wordpress, theme and all plugins. Site is still going down over and over again.

Any suggestions?

It is regarding the website http://kragelund-forsamlingshus.dk

Pablo · August 2018

Hi,

Please disable all of the plugins, clear cache and check again.

Thanks

pavondunbar · August 2018

Hi @kreativecasper,

One other thing you can do is debug your website to pinpoint the exact source of your error.

To do this, go to your wp-config.php file and look for this line:

define('WP_DEBUG', false);

Change the parameter from FALSE to TRUE and save the file.

Then go back to your website and you'll be able to see what is causing the HTTP 500 error so you can fix it.

Hope this helps.

Pavon

kreativecasper · August 2018

Hi @pavondunbar,

Thank you for this advice. This is giving me the following error. Unfortunately I don't understand any of this. Cold you help me translate it perhaps? You can see it on http://kragelund-forsamlingshus.dk/ (I could not post it here)

Pablo · August 2018

Please update your PHP Version to 7.0

Thanks

kreativecasper · August 2018

Thank you both. I've changed the PHP version to 7.0, restored the site and disabled all plugin expect from the most important onces.

I hope this will make the site stay online.

kreativecasper · August 2018

Hi @Pablo,

I tried to change the PHP version to 7.0. Update Wordpress, theme and all plugins. I deactivated most of the plugins and kept only the most necessary.

Now the website is down again. Still HTTP ERROR 500.

Any other ideas?

Pablo · August 2018

Hi,

Please go to your FTP, create a php file with phpinfo() function inside, wordpress admin login credentials, link to discussion and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

HTTP ERROR 500

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